Integrated Systems Corporation has an immediate need for a full-time Data Center Technician to support our rapidly growing application and data processing solutions operations.

This position is customer facing so qualified candidates must have the ability to clearly communicate and to discuss technical issues in non-technical terms with our end-user customers.  Qualified candidates should have at least a year of working experience and meet the following criteria:

• Deployment and support of workstations/laptops/server hardware and software in an enterprise environment
• Hardware lifecycle management
• Evaluation of new software, firmware, and system patches for upgrades
• Assist in response and resolve infrastructure support requests – 24x7x365
• Help maintain inventory records
• Document environment and changes
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
• Carry objects weighing up to 40 pounds for short distances

Experience with VMware, monitoring software, incident management, and other operating systems is a plus.

The candidate must have the following qualities:

• Can work independently with minimal supervision
• Can quickly learn/comprehend new tasks
• Attention to details

ISCorp is focused on exceeding our customer’s expectations and delivering the highest level of customer service. Qualified candidates must have great interpersonal skills and enjoy working with customers and co-workers to complete projects and solve problems.  Additionally, a Bachelors Degree in Computer Science or a similar discipline and/or equivalent work experience is required.

ISCorp offers a competitive salary as well as a full benefits package including 401k, profit sharing, health and dental insurance.  ISCorp has a great office work environment with little to no travel required.  There is an in-house fitness facility available to all employees.

Please be sure to include salary history with resume and cover letter.

Job Summary

This will be a dedicated Sales Administrator role to provide excellent support to our sales team. Daily job duties include preparing pricing documentation and proposals for customers, order processing, responding to customer inquiries, and assisting the sales staff in completing customer paperwork.  You will also follow up with customers to ensure they are satisfied with their products and services, input data into our customer management system, and manage the sales department’s calendar.  We prefer candidates who have at least one year of experience in administrative roles.

Qualifications

To perform the role of a sales administrator effectively, you need a range of skills and competencies, such as analytical skills to collect and interpret data, communication skills to interact with different audiences, coordination skills to manage multiple tasks and projects simultaneously, customer service skills to address customer needs and concerns, technical skills to use various tools and software, and teamwork skills to collaborate with the sales team.  All of these competencies are essential for successful sales administration.

• This role requires excellent organizational skills, strong communication abilities, problem solving skills, and the capability to multitask and prioritize tasks effectively
• 2+ years experience in sales coordination, sales administration, and/or sales operations
• Previous experience working for an IT service provider is desirable
• Hands-on experience preparing sales quotes and proposals
• Comfortable using various software systems (Microsoft Office, CRMs)
• Previous experience working in a customer-facing role
• Excellent attention to detail, follow-through, and resourcefulness
• Ability to work successfully across multiple stakeholders and projects

• Excellent oral and written communication skills
• Demonstrated organizational and time management skills and ability to multitask, set priorities and meet deadlines
• Ability to work in a fast-paced environment
• Ability to work both independently and on a team
• Ability to maintain confidentiality
• Superior written and verbal communications skills
• Excellent interpersonal and customer service skills
• Excellent time management skills with a proven ability to meet deadlines
• Ability to work directly with customers, taking necessary customer requirements and turning them into proper solutions
• Ability to be resourceful and proactive in dealing with customer issues that may arise
• Ability to communicate and collaborate closely with multiple departments both internally and directly with customers
• Ability to respond quickly and effectively to multiple priorities is a must